For Installers
Certified Installer Track
Full hardware-to-agents deployment certification. Covers rack, network, Proxmox, Gitea, and all five application surfaces. Required before any solo site deployment.
- Hardware & rack configuration
- UniFi network setup
- Proxmox + LXC provisioning
- Agent initialization & health check
- Customer handoff protocol
For Tenants
Tenant Operator Track
Covers the tenant portal from first login to full self-service. Payments, maintenance requests, documents, and lease management. Designed for non-technical users.
- Portal login & account setup
- Rent payment & autopay enrollment
- Maintenance request workflow
- Document access & lease viewing
For POS Staff
Easy Pawn Staff Track
Transaction entry, item appraisal review, loan management, and end-of-day reconciliation. Covers agent-assisted appraisal workflows and override procedures.
- POS transaction types (pawn, buy, loan, redeem)
- Agent-assisted appraisal review
- End-of-day reconciliation
- Escalation & manual override
For Admins
Admin Track
Platform administration: user management, RBAC, mesh monitoring, backup procedures, and incident response. For business owners and designated system administrators.
- RBAC surface configuration
- Mesh node monitoring
- User & role management
- Backup, restore & DR procedures
- Incident response runbook
For Operators
Agent Console Track
Deep dive into the Agent Console: terminal commands, agent lifecycle management, model routing, mesh diagnostics, and log analysis. For technical operators only.
- Console commands reference
- Agent deploy, restart & terminate
- Model routing & context tuning
- Mesh diagnostics & node recovery
- Log analysis & audit queries
Upcoming Sessions
May 2026
May 2026 — Training Calendar
Mon
Tue
Wed
Thu
Fri
Sat
Sun
28
29
30
1
Certified Installer
2
3
4
5
6
Easy Pawn Staff
7
Easy Pawn Staff
8
9
Tenant Operator
10
11
12
13
Admin Track
14
Admin Track
15
15
16
17
18
19
20
Agent Console
21
Agent Console
22
Agent Console
23
24
25
Trainers
MR
Marcus R.
Lead Installer Trainer
Certified Installer
Agent Console
SP
Sofia P.
Operations Trainer
Admin Track
Easy Pawn Staff
JT
James T.
Tenant Experience Lead
Tenant Operator
DK
Dana K.
Console Specialist
Agent Console
Admin Track
e
eBee — Training Assistant
Not sure which track is right for your team?
Tell me your role, your team size, and what you're trying to accomplish in the first 30 days. I'll recommend the right tracks, in the right order, and flag any prerequisites you'll need to schedule first.